Frequently Asked Questions (FAQs)
Yes, at Umair Surgicals, we only sell 100% genuine and CE/ISO-certified products from trusted local and international brands.
You can place your order through our website www.umairsurgicals.com or by contacting us on WhatsApp or call at +92-316-7500756. Select the product, add it to your cart, fill out your shipping details, and confirm your order.
We currently accept:
- Cash on Delivery (COD)
- Bank Transfer (upon request)
- Online payment options
Within Jhang Sadar: 1–2 working days
Other cities in Pakistan: 3–5 working days
We’ll share tracking details once your order is dispatched.
Yes, you can return or exchange a product within 7 days if it is:
- Damaged during delivery
- Defective or not working as intended
- Incorrect item sent
Please read our Refund and Returns Policy for full details.
Warranty varies by product and brand. If a product includes a warranty, it will be mentioned in the product description. You can also ask our support team before purchasing.
Yes, we deliver across all cities of Pakistan through trusted courier partners. Additional delivery charges may apply depending on your location.
You can reach us at:
📞 +92-316-7500756
📧 Admin@UmairSurgicals.com
📍 Jhang Sadar, Pakistan